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FAQ
FAQ
- When visiting Virtual Market(Vket), you do not need to have your own 3D avatar.
- If you have your own avatar, you are welcome to use it in Vket. However, please note that available avatars may vary among venues.
- *Please do not use avatars that are or may be offensive or infringe the rights of third parties.
- You may freely photograph, film, and stream Virtual Market as well as upload them to social media; our official hashtag is #vket.
- As a part of the Terms of Exhibition, exhibitors have agreed & allowed that the exhibition appearance and contents may appear in media such as photographs and videos.
- On visiting, please be advised that your avatar/motion/audio may be included in other visitors' photography, video, or livestreams.
- If you are using Standalone VR Devices or Android/iOS Devices that are supported by VRChat, you may visit Cross-Platform venues.
- *To access PC venues, please use the PC version of VRChat in VR mode or desktop mode.
- Yes, venues for non-VR environments such as PC and Android/iOS devices are also available.
- Using the "desktop mode" on PC, you can visit PC Venues and Cross-Platform Venues.
- On Android/iOS devices supported by VRChat, you can visit the Cross-Platform Venues.
- Also, you can visit the Web Browser venues with a PC or smartphone / tablet browser.
- Depending on the event, the Web Browser venue may not be available.
- *Depending on device performance and network environment, there may be issues such as incorrect rendering or lag. To check your device environment, it is recommended to access a previous Vket venue beforehand.
- You can also visit the Cross-Platform venues with a standalone VR headset or an Android/iOS device that is compatible with VRChat.
- Also, you can visit the Web Browser venues with a PC or smartphone / tablet browser.
- Depending on the event, the Web Browser venue may not be available.
- The issue is likely to be caused by the Hardware Acceleration or Graphics Acceleration not enabled on the browser.
- If you are using Chrome, open Settings, select System, and activate "Use graphics acceleration when available".
- In general, Creator Exhibitions cannot be under corporate entities.
- For corporate exhibition, please contact us here
- JPY 3,300 (Tax Included) is required for exhibiting "Space Exhibitions," and JPY 1,100 (Tax Included) for exhibiting "Item Exhibitions."
- *Exhibition fee will not be charged at the time of application.
- Exhibition fees can be paid using either a credit card with 3D Secure (personal authentication service) enabled or through PayPal.
- Credit card or PayPal can be used to pay the Vket exhibition fee.
- For credit card, you will be required to enter card information with 3D Secure (personal authentication service) enabled.
- Please note that if your card does not support 3D Secure (personal authentication service), it may not be accepted. Thank you for your understanding.
- Certain credit cards may not be accepted for payment. If this occurs, please use another card or PayPal to complete your payment.
- As Vket uses an external payment service, we cannot answer whether specific cards are supported for payment. Thank you for your understanding.
- In the event that your card cannot be processed, please try completing your payment using PayPal instead.
- If you have a credit card registered with your PayPal account, you may use your credit card through PayPal.
- *It may take several days for identity verification and other procedures when creating a PayPal account.
- To prevent unexpected issues, be sure to check in advance that your PayPal account is active, your credit card is registered, and that your registered information is correct.
- 3D Secure is an online security feature that helps prevent credit card fraud. In addition to your card number, you may be asked to enter a password from your card issuer to confirm your identity and protect against misuse.
- To use this service, you must enable 3D Secure (personal authentication service) on your credit card issuer’s website.
- You may pay by using your bank account via PayPal.
- For instructions, please refer to PayPal’s official website.
- *Identity verification for registering a bank account on PayPal may take a few days.
- To avoid troubles, we advise you to check in advance if you can access PayPal and register your bank account, if you intend to pay the exhibition fee by bank account.
- The availability of PayPal depends on your region. For details on how to make a payment, please refer to PayPal’s instructions.
- We do not issue receipts for the payment of exhibition fees.
- As payments are processed via credit card or PayPal, the statement issued by your credit card company or PayPal will serve as the equivalent of a receipt.
- *If you require a qualified invoice (qualified simplified invoice), please contact us individually.
- The payment history for your exhibition fees can be checked on the "Lottery Results" page in “My Page” on our website.
- How to check your payment history:
- Open "My Page" from the icon in the top right.
- From the left menu on My Page, open the "Lottery Results" page.
- From the "Lottery Results" page, you can view your payment history.
- For exhibiting at Vket 2026 Winter, you will need to have played VRChat at least once. Please consider using VRChat before deciding to exhibit.
- A VRChat account is required. (This account is a separate account from your Steam account).
- If your user rank (trust value) has not upgraded from “Visitor” to “New User,” you will not be able to upload avatars for try-ons, and other features may be restricted.
- Yes, you can exhibit and submit your space without VR devices. You can also enter the VRChat venue in "desktop mode" which will not require VR.
- Please note that you will need to be able to use Unity and VRChat Creator Companion (VCC) on a Windows environment, or use Vket Booth Maker in order to work on your exhibition setup.
- The VRChat venues can be accessed in "Desktop Mode," or with a mobile device that meets VRChat's required specifications.
- *Depending on device performance and network environment, there may be issues such as incorrect rendering or lag. To check your device environment, it is recommended to access a previous Vket venue beforehand.
- For Space Exhibitions made with Vket Booth Maker, the submission progress can be completed on non-Windows environments.
- You will need an environment in which the Vket Booth Maker service can operate.
- To check the state of your submitted exhibition, you will need to enter the preview world in VRChat, so we recommend preparing a PC environment.
- For details, please refer to the following pages:
- Unity submissions using VRChat Creator Companion (VCC) and VketTools are supported only on Windows PCs. Please note that we cannot provide support for work done outside the specified environment.
- Only the circle owner can upload submissions.
- VketTools can only be downloaded by the circle owner.
- Circle members may also create and check exhibition data in Unity. In that case, please receive the VketTools from the owner.
- When creating exhibits with Vket Booth Maker, only the owner can create the exhibition data.
- If you wish to exhibit data from a circle member, the owner must upload the data on behalf of the circle member.
- With a single account, you can apply to exhibit in up to three different combinations of venues and exhibition formats.
- Depending on the lottery results, you may end up exhibiting in multiple venues or formats.
- It is prohibited for the same individual or circle to apply using multiple accounts.
- Collaboration/cooperative exhibition is allowed.
- However, it is prohibited to exhibit the same contents in multiple exhibitor spaces, so please limit the collaboration/cooperation to only one circle.
- *Even within the same circle, exhibiting the same content is permitted if the exhibition format is different.
- Commissioning another circle to exhibit is allowed. However, exhibiting the same content in multiple circles is prohibited, so please limit the commissioned exhibitor to only one circle.
- Using the same asset across multiple circles is allowed, as long as the asset is not the main feature of the exhibition. For example, using an avatar as a mannequin or using small items as decorations for the exhibit.
- If you are unsure about a specific case, please feel free to contact us.
- *Even within the same circle, exhibiting the same content is permitted if the exhibition format is different.
- Yes, you can. Exhibits other than 3D models are possible.
- For example, we had following exhibits in previous events:
- VRoid texture
- Shaders
- VRChat-related tools and applications
- Manga, photo books, and novels about VRChat (digital / physical publications)
- Original music
- Announcement of limited-number models
- Opening avatar commissions
- VTuber activities
- *Depending on exhibition context, it may not be possible to display it in its original form.
- For example, if you wish to exhibit a texture, you will need to create an object in Unity to apply the texture.
- Please make your own judgment on your own responsibility. We cannot answer individual questions.
- On exhibiting, please make sure to read the Terms and Conditions for Vket Event Exhibition [For Individuals] for Vket Event Exhibition, especially "Article 2 Exhibitor Qualification" and "Article 3 Requirements for Submitted Material", also regulations of VRChat such as Terms of Service, Community Guidelines and Creator Guidelines.
- Please also note that in case your exhibition was canceled or your exhibit was removed due to being judged to be in violation of these terms, the exhibition fee paid will not be returned.
- Also, the fact that an item is on display does not guarantee that it complies with the exhibition guidelines or the terms of the hosting platform.
- Restrictions based on the guidelines are evaluated on a case-by-case basis by the Vket staff and the hosting platform.
- However, there have been cases where items were denied placement, removed, or required to be replaced in accordance with the exhibition guidelines, such as in the following cases:
- Items implying child pornography
- Items implying child prostitution
- Items not appropriate for 13 years old players, the minimum age eligible for VRChat usage
- Items with the primary objective of advertisement and inducement for services operated by corporate entities not directly related to the Virtual Market or the event platform
- Items that promote or advertise NFT or blockchain technology
- Intense visual effects that may negatively impact the physical health of visitors (e.g., flashing screens)
- *Avatars set on avatar pedestals must also comply with the guidelines.
- *Creator Exhibition by corporate entities is prohibited. If a corporation wishes to exhibit, please contact us individually using this form.
- We as the organizer cannot make judgment on such cases, regardless if the original owner has issued fan-creation guidelines or not.
- In principle, you are responsible for following the original owner's guidelines when creating your exhibition.
- The display of an exhibit does not imply that Vket guarantees compliance with the exhibition guidelines, the terms of the hosting platform, or any other applicable rights.
- If there is a removal request from the original owner to Vket staff, we may remove the exhibit.
- For corporate exhibition/sponsorship, please contact us from here.
- For media coverage, please send us your media request through our inquiry form.
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